Shipping Policies & FAQ
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Aspenhearted a small studio and all fulfillment is handled by a team of two. Shipping times vary by order complexity and volume, so please allow 2-10 business days for your order to ship.
Orders are shipped via USPS Ground Advantage or Priority Mail.
If you need any assistance with an order, please email help@aspenhearted.com -
All orders are shipped with tracking and insurance, so you’re covered if your order is damaged or never delivered!
We provide refunds or free returns and replacements for damaged or defective goods.
Just changed your mind? We accept returns and exchanges up to 14 days after delivery, just pay shipping.
To start a return or exchange, please email help@aspenhearted.com -
We know that shopping small can feel risky! Aspenhearted has a solid track record of delivering.
Check out our reviews on Etsy:
https://www.etsy.com/shop/Aspenhearted
Explore past crowdfunding projects on Backerkit: https://www.backerkit.com/c/users/2007839/created_projects

